FAQs

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What is a Virtual Warehouse?

2022-02-08T11:33:24+00:00

The Virtual warehouse is the tool we use to keep track of all the items in your store. Each item that you sell has its own unique SKU which we [...]

What is a Virtual Warehouse?2022-02-08T11:33:24+00:00

What is “Processing Time”?

2022-02-08T11:27:12+00:00

Processing includes purchasing items for our clients, receiving them, checking they're in shape and functioning (not broken) repacking, and shipping them out. It normally takes 2 to 3 days to [...]

What is “Processing Time”?2022-02-08T11:27:12+00:00

Can you stock items for me?

2022-02-08T11:18:14+00:00

Yes we can! Up to 100 units of 20x20x20cm, free of charge. If you stock with us, processing time (purchasing, picking, packing, and shipping) is reduced from 3 to 5 [...]

Can you stock items for me?2022-02-08T11:18:14+00:00

What is ERP and how does it work?

2021-10-04T08:34:39+00:00

ERP (Enterprise Resource Planning) Is the system we use to automate the fulfillment of a store's purchase orders. It connects directly to your store and notifies us of each and [...]

What is ERP and how does it work?2021-10-04T08:34:39+00:00

How do I start working with Easymade?

2021-10-04T08:25:12+00:00

First, Contact Us and tell us about you, your store, and the products you want us to source for you. Once we agree to start working together, you'll need to [...]

How do I start working with Easymade?2021-10-04T08:25:12+00:00

Do you work with Epacket?

2021-10-04T07:09:38+00:00

Yes we do. However we only use it for remote areas and/or areas where only Epacket can reach. There are faster and more affordable lines to most parts of the [...]

Do you work with Epacket?2021-10-04T07:09:38+00:00

Which shipping lines do you work with?

2021-10-04T06:54:30+00:00

We work with over 200 shipping lines, each one for different types of products (i.e. electronics) or countries. Some of the companies we work with are YunExpress, Yanwen, DHL, Cainiao, [...]

Which shipping lines do you work with?2021-10-04T06:54:30+00:00

What are your delivery times?

2021-10-04T06:52:58+00:00

6-15 days to Europe/UK 10-15 days to USA (sometimes 20 days, depending on the location) 6-12 days to Australia/New Zealand (Via Yunexpress or Yanwen) (Epacket takes longer but reaches more [...]

What are your delivery times?2021-10-04T06:52:58+00:00

Can we do a test order first?

2021-10-04T06:49:02+00:00

Of course! We encourage everyone to test the products they're selling before they actually advertise them. We'll perform a test order by using the same shipping line we chose when [...]

Can we do a test order first?2021-10-04T06:49:02+00:00

What are your preferred payment methods?

2021-10-04T06:47:08+00:00

Wise (formerly known as Transferwise) Payoneer (a little slower and higher fees than Wise) Paypal (only for test orders) Skrill (coming soon) Crypto (we love it, but please contact us [...]

What are your preferred payment methods?2021-10-04T06:47:08+00:00

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